Faculty Details

•  Ph.D.: in Management - M.J.P. Rohilkhand University
•   M.B.A: in System & Operations Management - Department of Business Administration , University of Burdwan
•  M.Sc.: in Applied Mathematics - Department of Mathematics ,University of Burdwan
•  B.Sc.(Honours) in Mathematics: University of Burdwan.

Dr. Ranjit Roy Ghatak is a Professor at IMI, Bhubaneswar. He is a PhD in Management from M.J.P Rohilkhand University, Bareilly .Prior to his doctorate he has completed his M.B.A( Systems and Operations Management) and M.Sc(Applied Mathematics) from The University of Burdwan. He has secured second rank in the university in both M.B.A and M.Sc University examinations in his batch .He was also awarded the University Grants Commission (U.G.C) National scholarship for pursuing his M.Sc His teaching interest includes Operations Management, Supply Chain Management, Service Operations Management and Total Quality Management. In addition to teaching, Dr. Ghatak is an active researcher in the area operations management particularly in supply chain management and service operations management. He has published a number of research papers in refereed journals of high repute and conducted MDPs for corporates like NTPC, ONGC and Tata Motors. Dr. Ghatak has over sixteen years of teaching, research and consulting experience .Prior to his assignment at IMI, Bhubaneswar, he has worked with Amity Business School,Noida; ITS Mohannagar, Ghaziabad; Rai Business School, Delhi and Invertis Institute of Management Studies, Bareilly.

Published Paper(s) in Refereed Journals

1. Dadashzada, I., Garza-Reyes, J. A., Roy Ghatak, R., & Gonzalez-Aleu, F. (2025). An investigation into the major barriers to the adoption of electric vehicles in last-mile deliveries for sustainable transport. The International Journal of Logistics Management, 36(3), 906–938. https://doi.org/10.1108/IJLM-01-2024-0007 (ABDC JQL – A Category, Scopus Cite Score – 14.8 (Q1), WoS JIF- 6.4 (Q1)).
2. Roy Ghatak, R., & Garza-Reyes, J. A. (2024). Investigating the barriers to Quality 4.0 adoption in the Indian manufacturing sector: Insights and implications for industry and policy-making. International Journal of Quality & Reliability Management, 41(6), 1623–1656. https://doi.org/10.1108/IJQRM-09-2023-0277 (ABDC JQL – B Category, Scopus Cite Score -7 (Q1), WoS JIF- 3.0 (Q2)).
3. Fadilasari, D. P., Roy Ghatak, R., Garza-Reyes, J. A., Joshi, R., & Kandasamy, J. (2024). Adopting quality management practices in the industry 4.0 era: An investigation into the challenges. Total Quality Management & Business Excellence, 35(9–10), 1098–1123. https://doi.org/10.1080/14783363.2024.2354840 (ABDC JQL –  C Category, Scopus Cite Score – 9.8 (Q1) , WoS JIF- 4.8 (Q1)).
4. Katiyar, R., Panigrahi, S. S., Roy Ghatak, R., & Singh, R. (2024). Exploring barriers towards effective coal supply-A non-core perspective using ISM-DEMATEL. Resources Policy, 92, 105010. https://doi.org/10.1016/j.resourpol.2024.105010. (ABDC JQL –  B Category, Scopus Cite Score – 17 (Q1), WoS JIF- 8.0 (Q1)).
5. Askerbekov, D., Garza-Reyes, J. A., Roy Ghatak, R., Joshi, R., Kandasamy, J., & Luiz De Mattos Nascimento, D. (2024). Embracing drones and the Internet of drones systems in manufacturing – An exploration of obstacles. Technology in Society, 78, 102648. https://doi.org/10.1016/j.techsoc.2024.102648. (ABDC JQL –  C Category, Scopus Cite Score – 21.9 (Q1) , WoS JIF- 12.5 (Q1)).
6. Roy Ghatak, R. (2024). An integrated decision-making framework for omnichannel retailing logistics capability assessment and improvement. International Journal of Management and Decision Making, 39(3), 359-394. https://doi.org/10.1504/IJMDM.2024.10057188. (Scopus Cite Score – 1.9).
7. Roy Ghatak, R. (2024). Prioritizing the barriers of omni-channel retailing implementation: An emerging market perspective. International Journal of Business and Systems Research. 1(1), 10057138. https://doi.org/10.1504/IJBSR.2024.10057138. (Scopus Cite Score -1.9).
8. Koul, P., & Roy Ghatak, R. (2024). An analysis of factors influencing green supply chain drivers in the indian real estate sector using the ism-dematel approach. Foundations of Management, 16(1), 83–102. https://doi.org/10.2478/fman-2024-0006. (Scopus Cite Score – 1.3 , WoS JIF- 0.8).
9. Roy Ghatak, R. (2023). Analysis of implementation barriers to logistics systems integration for omni-channel retailing using an integrated ISM-Fuzzy MICMAC approach. Operations and Supply Chain Management: An International Journal, 16(2), 190-213. http://doi.org/10.31387/oscm0530383. (ABDC JQL – C Category, Scopus Cite Score – 6.0 (Q1), WoS IF- 3.6).
10. Koul, P., Roy Ghatak, R., & Sinha, K. (2023). Green supply chain drivers and their implementation on LEED-certified projects in India. Organization, Technology and Management in Construction: An International Journal, 15(1), 122–135. https://doi.org/10.2478/otmcj-2023-0009. (Scopus Cite Score – 2.9 (Q2), WoS jIF- 1.7 (Q3)).
11. Roy Ghatak, R. (2020). Barriers analysis for customer resource contribution in value co-creation for service industry using interpretive structural modeling. Journal of Modelling in Management, 15(3), 1137-1166. https://doi.org/10.1108/JM2-07-2019-0168. (ABDC JQL – C Category, Scopus Cite Score – 5.7 (Q2), WoS jIF- 2.2 (Q3)).
12. Ghatak,R.R.,Jasial,S.S., Kumar,J. & Thakur, V. (2010) A case study of TQM at Nissan Motors, NSB Management Review, Vol. 3, No 1, August 2010, 44-48.
13. Ghatak,R.R. (2011) Validating the Retail Quality Scale for Indian customers of Apparel Specialty Stores, ACME Journal of Management Brilliance, Vol 2, No 1, Jan - June , 2011. Biannual referred International Journal (ISSN No. 0976-5980)
14. Pal .S.S & Ghatak, R.R.(2011). Some Aspects of Risk Management in closed loop supply chains, Proceedings of the International Conference on Advances in Supply Chain & Manufacturing Management, IIT Kharagpur,India, December 16-18,2011 .
15. Ghatak,R.R. (2011) The Behavioral Consequence of Retail Service Quality: An Empirical Application of the Retail Service Quality Scale for Indian Customers of Apparel Specialty Stores, JK Journal of Management & Technology,Vol. 3(2),July –Dec,2011, ISSN 0975-0924.
16. Ghatak,R.R. (2014) Effect of service quality on Behavioral Purchase Intentions: Study of University Students In India, The International Journal of Business And Management,Vol2(7),July 2014, ISSN 2321-8916.
17. Ghatak,R.R. (2014) Managing Service Quality in Indian Apparel Retail Stores: Customer’s Gender effects, Journal of Contemporary Issues in Business Research,Vol3(5),2014, ISSN 2305-8277.
18. Mantry,S., Ghatak, R.R.(2016) Port Operation Structure and Effectiveness in India, Journal of Advances in Science And Technology, Vol 10(21),pp 1-4, ISSN No 2230-9659.
19. Ghatak,R.R., Pal,S.S.(2016) Prioritizing the Service Failures of Package Delivery Business: An Analytical Hierrarchy Process Analysis, IUP Journal of Supply Chain Management,Vol XIII(4),2016,ISSN No 0972-9267.
20. Ghatak,R.R., Singhi, R. Bansal , S.(2016) Online Store Selection Attributes and Patronage Intentions : An Empirical Analysis of the Indian E-retailing Industry, Indian Journal of Science and Technology, Vol 9( 44), ISSN No 0974-5645.(SCOPUS INDEXED).
21. Ghatak,R.R.(2016) Multi-criteria Based Evaluation and Prioritization of telecom Service Provider Selection Attributes of Indian Consumers, International Journal of Management and Business Studies,Vol 6(4),pp 1-4,ISSN No 2230-9519.
22. Mantry.S, Ghatak,R.R. (2017) Comparing and Contrasting of Major Indian and Select International Ports, International Journal of Research in Finance and Marketing, Vol. 7, No 6, July 2017, 1-19.
23. Ghatak.R.R (2017) Understanding Service Quality of Business Hotels : Using Kano's Model,MAIMS Journal of Management, Vol. 12, No 1, April 2017, 36-45.
24. Ghatak, R.R (2018) Modelling of Critical Success Factors for Quality Management System Implementation for Indian Small-scale Plastic Manufacturing Enterprises- An ISM and MICMAC Approach, Indian Journal of Economics and Business, Vo 17, No 4, 199-214. (ABDC C Category Journal)

Cases

1. Ghatak, R.R. (2015) Reinventing the Newspaper Industry with ICT , Case Studies in Contemporary Management, 1st Edition, K International Publishing House Pvt. Ltd , pp. 41-46. ISBN No: 9789384588755
2. Ghatak,R.R.(2015) Marketing Strategies of Kara Wipes in Punjab, Case Studies in Contemporary Management, 1st Edition,K International Publishing House Pvt. Ltd, pp. 31-36 ISBN No: 9789384588755

Chapters in books

1. Naik, S.K., Ghatak, R.R. (2019). Coal Sourcing Options for CPPs of Aluminum Smelters in India: Issues & Challenges, Palgrave Macmillan Book 8- Conference Anthology -2018, Innovation, Technology, and Market Ecosystems: Managing Industrial Growth in Emerging Market, Rajagopal and R. Behl (Eds.), Springer International Publishing, New York. (Accepted for Publication)

Books Authored

1. Kulkarni, V., Baser, C.N.,Ghatak, R.R.(2011) Management II, Dorling Kindersley (India) Pvt Limited (Pearson Education)

Conference:

1. Organizing Committee Member – Conduit 2012, Conduit 2015 at Amity Business School, Noida.
2. Organizing Committee Member- Renvoi 2014, Renvoi 2015 at Amity Business School, Noida.
3. Organizing Committee Member – Global Leadership Summit 2014, OrgGlobal Leadership Summit 2015 at Amity Business School, Noida.
4. Organizing Committee Member–GLRC 2015 at Amity Business School, Noida.

Conference Presentations and Proceedings

1. Ghatak, R. R. (2025). Exploring Key Challenges to Electric Vehicle Adoption in Last-Mile Deliveries for Sustainable Transport. 10th International Conference on Global Business Environment on  International Business Diplomacy , Global Trade, and Economic Development in Developing Countries. IMI Bhubaneswar on 24-25 January, 2025.
2. Ghatak, R. R. (2023). An Investigation of the Barriers to Quality 4.0 Adoption in the Manufacturing Sector: Insights and Implications for Industry and Policymaking. 9th Global Business Environment (GBE) International Conference on “Corporate Democracy, Open Innovation and Growth in Developing Economies".  IMI Bhubaneswa on 15-16, 2023.
3. Roy Ghatak, R. (2023). An analysis of factors influencing green supply chain drivers in the real estate sector using the ISM-DEMATEL approach: An Indian perspective. Paper presented at the International Conference on “Leveraging Technology for Creating Competitive Advantage,” February 24-25, Bharati Vidyapeeth’s Institute of Management Studies and Research, Navi Mumbai, India.
4. Roy Ghatak, R. (2022). A metaphorical representation of Covid-19 through Indian mythology. Paper presented at the Two Day International Virtual Conference on “Post Pandemic Perspectives: Reflections and Realities,” August 5-6, Department of Management, Humanities & Social Sciences, NIT Agartala.
5.  Roy Ghatak, R. (2022). Analysis of green supply chain drivers and their implementation on LEED-certified real estate projects in India. Paper presented at the 8th International Conference on “Global Business Environment” on “Paradigm Shift in Business through Agile Practices,” December 8-10, IMI Bhubaneswar.
6. Roy Ghatak, R. (2021). Roles and resource contribution of customers in sustainable business development. Paper presented at the 7th International Conference on “Global Business Environment” on “Inclusive Businesses in Developing Economies: Converging People, Profit, and Corporate Citizenship ” December 10-11, IMI Bhubaneswar.
7. Roy Ghatak, R. (2020). A fuzzy – DEMATEL approach for evaluating factors of logistics integration in omni-channel retailing. Paper presented at the 6th International Conference on “Global Business Environment” on “Disruption in Business and Management Practices: Causes, Conflicts, and Control ,” December 10-11, IMI Bhubaneswar.
8. Roy Ghatak, R. (2019). Barriers to Supply Chain Integration for Omni-Channel Retailing. Paper presented at the 5th International Conference on “Global Business Environment” on “Entrepreneurship, Resource Planning and regional development,” November 29-30, IMI Bhubaneswar.
9. Roy Ghatak, R. (2019). A Comparative Study on Service Competitiveness of Select Indian and Chinese Ports. Paper presented at the “China-India: Humanities, Economy and People’s Welfare on October 16-20, Sichuan Academy of Social Sciences (China) at Chengdu, China.
10. Roy Ghatak, R. (2018). Modelling of Critical Success Factor for Quality Management System Implementation for Indian Small Scale Plastic Manufacturing Enterprises – An ISM and MICMAC Approach. Paper presented at the 2nd Annual Conference on “Banking and Finance” on “Towards a Sustainable Financial System” August 24-25, IMI Bhubaneswar.
11. Roy Ghatak, R. (2018). Barriers to Supply Chain Integration for Omni-Channel Retailing. Paper presented at the 4th International Conference on “Global Business Environment” on “Industry 4.0: Business Beyond Boundaries” December 29-30, IMI Bhubaneswar.
12. Naik, S.K. & Roy Ghatak, R. (2018). Coal Sourcing Options for CPPs of Aluminium Smelters in India: Issues & Challenges. Paper presented at the 4th International Conference on “Global Business Environment” on “Industry 4.0: Business Beyond Boundaries” December 29-30, IMI Bhubaneswar.
13. Roy Ghatak, R. (2018). Identification and analysis of service failures of package delivery business using AHP. Paper presented at the International Conference on “India and China: Economic, Social and Cultural Perspective” December 14-15, IMI Bhubaneswar.
14. Naik, S.K. & Roy Ghatak, R. (2018). Value Addition by deployment of Third-Party Logistics Service Providers in Project-Logistics Executions. Paper presented at the International Conference on “India and China: Economic, Social and Cultural Perspective” December 14-15, IMI Bhubaneswar.
15. Roy Ghatak, R. (2018). Barriers to Customer Resource Contribution in Value Co-Creation: An Interpretative Structural Modelling Approach. Paper presented at the 12th ISDSI International Conference on “Data Driven Decision Making”, December 27-30, SP Jain Institute of Management and Research (SPJIMR), Mumbai, India.
16. Roy Ghatak, R. (2017). Ethics of Risk: A Supply Chain Perspective. Paper presented at the 11th ISDSI International Conference, December 27-30, Indian Institute of Management, (IIM), Tiruchirappalli, India.
17. Roy Ghatak, R. (2017). Roles and Resource contribution of customers in Sustainable Business Development. Paper presented at the International Conference on “Research and Business Sustainability,” December 16-17, Indian Institute of Technology (IIT), Roorkee, India.
18. Roy Ghatak, R. (2017). Customer Motivations and Resource Contribution Towards Sustainable Development. Paper presented at the 3rd International Conference on “Global Business Environment” on “Drifts in Business, Governance and Societal values ” December 08-09, IMI Bhubaneswar.
19. Roy Ghatak, R. (2017). Prioritizing the Barriers to servitization in the Heavy Machinery Industry: An AHP Analysis. Paper presented at the 1st Annual Conference on “Banking and Finance,” August 18-19, IMI Bhubaneswar.
20. Ghatak, R. R. (2002). Knowledge Management and Information Technology. The Proceedings of the IIMS annual conference on Human Resource Management, Sep’2002, Bareilly, India.
21. Ghatak, R.R. (2003). A Blue Print for Building Secure Websites, The Proceedings of the National Conference on “Emerging Trends in Information Technology”, 20-21 September,2003, IIMS Bareilly, India.
22. Katiyar, A., Ghatak, R.R. (2003) Changing face of Cyber Attacks, The Proceedings of the National Conference on “Emerging Trends in Information Technology”, 20-21 September,2003, IIMS Bareilly, India.
23. Ghatak, R.R. (2007). Mergers & Acquisition Activity in India: An Analysis, National Seminar of I.T.S., Ghaziabad, March’2007,Delhi,India.
24. Ghatak, R.R., Kumar. J. (2012). Impact of Indian Cultural Values on Service Quality Perceptions: Study on University Students in India, National Conference on Recent Developments in Mathematics and related areas,22-24, December,2012, Patna University, Patna, India.
25. Ghatak, R.R. (2018). Roles and Resource Contribution of Customers in Sustainable Business Development, 4th International Conference on Global Business Environment “Industry 4.0 : Business Beyond Boundaries” , December 7-8, 2018, IMI, Bhubaneshwar, Odisha, India.

Operations Management, Supply Chain Management